You may write to us on firstname.lastname@example.org. Or you may place multiple orders directly on our website.
To see and manage the contents of your cart, go to your shopping cart at the top right corner of your screen and click "My Cart".
For Indian orders, we accept Credit Cards, Net Banking, Debit Cards, ATM Cards, Bank's IMPS and Mobile Wallets. For International orders, we accept PayPal transfers and Credit Cards via PayPal.
We'll only collect tax amounts required by law.
Currently, we do not support order by phone. But you can send us an email at email@example.com and to place the order.
Yes, you can place an order outside India.
You may check your order status in any of the following ways:
If your order doesn’t show up on the status page, don’t hesitate to connect with one of our customer service agents who will assist you in locating your order details. Please contact our Customer Service Team at firstname.lastname@example.org. Our working hours are Monday to Friday 10:00 AM to 6:00 PM
Please contact our Customer Service Team at email@example.com. Our working hours are Monday to Friday 10:00 AM to 6:00 PM. If we have already processed your order, we cannot cancel it. You can, however, return a product for a full refund according to our return policies.
Orders are shipped Monday through Friday, excluding holidays. 27Hills makes every effort to ship your order within twenty-four (24) hours of receiving it. We utilize different shipping carriers to provide you the best possible service.
Special rush requests may be accommodated when possible. To place a special order request, please connect with our Customer Service Team at firstname.lastname@example.org. Our working hours are Monday to Friday 10:00 AM to 6:00 PM.
No. 27Hills uses a variety of shipping services to deliver packages. The choice of carrier is determined by the type of shipping selected, destination (shipping address), and the size of your order. We will select the best carrier to keep the shipping charges as low as possible while still maintaining the delivery expectations for the selected level of shipping. Once your order ships, the ship date, delivery method and other tracking details will be provided in your shipment confirmation email.
Tea is packaged in a moisture proof heat sealed foil pack to ensure that the tea stays fresh.
Since all teas are individually packed we are unable to do this, but you can mix them yourself once the tea arrives.